how to order genetic testing through 23andme


Dr. Erika’s note – I will try to update this blog post as I get more information.  It looks like now 23andme is dropping some of the most important SNP’s from their report! is recommending patients to switch to, who has a similar DNA service.  

In the last few years of my practice I have been doing more and more genetic testing with my patients.  It is amazing what our DNA can tell us!

Why test?

Many of us naturopathic physicians have been using genetic testing for as long as it has been available mostly to screen for 1-2 single nucleotide polymorphisms (SNP’s).  It used to cost our patients somewhere around $150 per gene, which starts to become incredibly expensive when looking at more than or two.   Then 23andme came around and starting offering complete genetic test kits for $99 – a huge bargain.

The catch?  Well, 23andme is storing our genetic information and creating huge databases of information.

The upside?  You can opt-out of all research, storing of genetic information, and if you are a conspiracy theorist you can even create a fake name and fake birthdate to go along with your test kit. (Yes, I did this too.)

I still highly recommend doing genetic testing with 23andme over other companies – the results seem to be very reliable (matching patients symptoms perfectly), and the cost is a fraction of doing a blood test.

Who should test:

I highly recommend genetic testing for the following individuals:

1) Anyone with unexplained medical problems who have either failed conventional treatment or whose physicians have not been able to make a diagnosis that fits all of their symptoms.  (Especially patients who are still having symptoms but whose physicians are saying “there is nothing wrong with you.”)

2) Children with Autism, Asperger’s syndrome, or other ASD.

3) Children with ADHD or behavioral problems where other causes have been ruled out (iron deficiency, food intolerances, etc).

4) Any adult with anxiety, depression, bipolar disorder – especially those who have a strong family history of mental health problems.

5) Couples who have had unexplained fertility or miscarriages.  I also recommend testing for men and women who are wanting to conceive in the future, as it can prevent a lot of problems in pregnancy and beyond if there are risk factors for certain diseases. (I recommend testing 3-6 months before trying to conceive).

6) Anyone who has “plateaued” with naturopathic therapies but is still having symptoms.

7) Anyone who wants to! This is a non-invasive spit test, there is no risk except learning more about your general health.

A note:

A few years ago the FDA tried to shut down 23andme, saying it was offering information “for use in the diagnosis of disease or other conditions or in the cure, mitigation, treatment, or prevention of disease, or is intended to affect the structure or function of the body.” (In case you haven’t received the memo, the FDA doesn’t allow anyone to diagnose or cure a disease other than physicians and those mega pharmaceutical companies who have gone through the laborious FDA approval process.) 23andme responded by offering only ancestry-related data for several months before finally getting approval to release health-related information again.  Around this time 23andme increased their price to $199 per kit (from $99).  Just recently 23andme changed their pricing structure for a 3rd time, and now offer two options: $99 Ancestry-only service, and $199 Health & Ancestry service.

I highly recommend getting the $99 ancestry-only service.  The $99 kit will still give the raw data file that we need to “unlock” your health information.  The extra $100 gives very little useful health information, in my opinion, and this is all information that we can access with the raw data file.

Dr. Erika update – I now recommend getting DNA data from  See more at

Here’s how to order:

1. Order your test kit from  Select the “Ancestry Service.” The cost is $99 plus shipping for the kit.  (I have no affiliation with 23andme and I do not get a cent from referring patients there.)  The kit will take a few weeks to ship to you. Young children who cannot spit may not be able to use the test.  The assisted collection kit (which contained a sponge) is no longer available, and children must be able to spit into a tube in order to collect the sample.  (Drool is not acceptable.)

2. When the kit arrives follow the instructions for registering the kit online (this is very important – it matches the sample to you). Stop eating, drinking, etc, for 30 minutes before collecting the sample. (Nothing in the mouth, that includes smoking, chewing gum, brushing teeth, etc.)  Spit into the vial until it reaches the “fill” line.  This took me about 15 minutes – it is quite a bit more saliva than you would think.   If you have problems getting enough saliva try some of these tricks.   Follow the rest of the instructions carefully (you will need to click the top on which adds the buffering solution, then take that off and screw on a normal top).  Mail the kit back to 23andme.

3. Wait.

4. Several weeks later you will get an e-mail that “preliminary results” are ready.  Go ahead and check out the ancestry reports, but don’t do anything with the raw data until you get final results.  (You will get another e-mail.)

5.  When final results are ready log back into your 23andme account.  Under “Tools” select “Browse Raw Data.” It will give you a warning that this data is suitable for research use only.  (That’s okay, we want to use it anyways, and we understand that 23andme data isn’t always 100% accurate. We are not using it to diagnose serious medical conditions, just to give us insight into your overall health.)  Click “I understand.”  When the page “Your Raw Data” loads click on the hyperlink in the first paragraph that says “download.” Scroll to the bottom of the next page, input your password again and select Download.  Download the raw data file (it will be in .zip form).  Save this to a place you will remember, and do NOT unlock the zip file.

6. Go to (once again, no affiliation).  Under “My Account” register a new account and give your e-mail address and make a new password.  (This is new – they now require you to register an account with them.) Then, under the main menu click on Sterling’s App > Order Reports.  Click the big blue button that says “Upload Genome File.”  Select your zip file (did you remember where you saved it?)

Wait for it to upload.

Under “Name” click on your report to select it. (It doesn’t automatically select it.)  Then select “Generate Report from Selected File.” (This button should turn blue when you click on your file name.)

7. Select “Variant report” ($30 option). Continue the check-out process (just like doing any online payment), and pay with Paypal or your credit card.

7.  Follow on screen instructions – after Paypal payment has been received click the “return to” site.  Go to the menu under Sterling’s App > View Reports.  Under “actions” (on the right hand side) – click the eyeball icon (right next to the trash icon).  The eyeball means “View Report.”  Very important – select “Click here to download your report as PDF “ to save a copy to your hard drive.

8. E-mail that file to Dr. Erika and schedule an appointment to talk about it.  These new reports are 42 (!) pages long, so bear with me if it takes a little time to review them.  I no longer can go over every single gene, but we do go over the most important ones (like MTHFR, COMT, MAOA, etc).


Once you have the raw data file you can also utilize other sources of information like Genetic Genie or Nutrahacker too.

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2 Responses

  • Sarah C says:

    The cost is $30 for the MTHFR info, but I’m sure it is still worth it!! It took us 5 weeks for the process from ordering the kit to getting the results.

  • Diane E says:

    Another option is to use Promethease. That website (which recently has been down occasionally) will let you upload your 23andMe raw file, and then gives you multiple reports, based on the SNPs. What’s awesome about this site is that each SNP is attached to the SNPedia database, so you can see all the scientific research that has been done about that SNP.

    As far as I remember, getting the report from that site is free. Then, you can download the entire file (which I recommend doing, because it will be deleted after 45 days). Inside the file are *multiple* reports: one of all 18,000+ SNPs that 23andme tested, the most rare alleles you have, your reactions to specific medicines, a report just about diseases, and so on. The site makes you “sign” an agreement:

    –That you understand the information provided is based on and for educational and research purposes only;
    –That most published reports about DNA variations explain only a small part of the heritability of a trait, and don’t take into account how different variants might interact; published reports typically ignore environmental, dietary, microbial, medical history and lifestyle factors, any or all of which may well affect my true risk for any trait or disease;
    –Strongly encourages discussing the report with a doctor, genetic counselor or other health-care provider prior to making any medical or reproductive decisions;
    –Advised to confirm any significant finding discovered in part through the use of Promethease by an independent, clinically validated test for use in connection with the medical trait in question.

    It’s a massive amount of information, but isn’t that the point?


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